We thought it would be worthwhile, at this juncture, to try to identify some of the factors that we believe have kept us in business as we approach our seven- year mark in May of this year.
Click here to view a PDF version of this as it appeared in the Legal Intelligencer.
Four and a half years ago, in the middle of 2014, and two years into our venture, in another article in the Legal, we shared our thoughts on launching and establishing a law firm after nearly 30 years of collective experience as lawyers.
We thought it would be worthwhile, at this juncture, to try to identify some of the factors that we believe have kept us in business as we approach our seven- year mark in May of this year. Here they are, in no particular order:
Communication. We learned the importance of quality communication from our colleagues at our prior law firms. We take care to communicate in a clear and prompt (not just timely) manner with each other, as law partners, and with our clients and other parties involved in our client matters—whether opposing parties or collaborating professionals. We do our best to avoid any miscommunication or misunderstanding.
Respect. We respect all parties with whom we interact in our work, including our mail deliverers and cleaning staff. In turn, we nearly always receive their support and respect, which helps us accomplish our goals. It also helps us all enjoy our working relationships together.
Triage. We are always juggling a lot of matters—whether specific client matters or law firm administration matters. We spend a lot of time making sure we attend to matters in the right order, so we don't miss any important deadlines, and so that we can accomplish our clients’ objectives. If something must be deferred, it is usually a billing cycle.
Rebecca Rosenberger Smolen